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frequently asked questions

Below you'll find answers to the most commonly asked questions. If you still can't find the answer you're looking for, just contact us 

  • What template size and options can I select from?
    A1. We have 3 template sizes: ​ 2x6 (standard strips) - 2 prints per session 4x6 (post card size) = 1 print per session 4x4 (square print) = 1 print per session ​ Please see for more info
  • Do I need to pay for travel fee?
    There is no travel fee within 25kms of Melbourne CBD. Additional travel fees apply outside 25kms of Melbourne CBD. $5 per additional 1km
  • How much does it cost to hire?
    Pricing details can be found here (hyperlink to page with prices)
  • How does the payment work?
    Initial deposit of 20% – to secure the booking spot The remainder – due at least 2 weeks prior to the event date Payments are to be transferred to our nominated bank account.
  • Can the photo booth be held outside?
    The photo booth can only be held outside if it is protected by both rain and wind. Please note: Sunlight may impact the lighting and quality of the images.
  • How much space is required?
    We require a minimum space of 2m x 2m to allow efficient room and safety for your guests.
  • How much time do you need to set up and pack down?
    We require 1 hour prior to start time to set up and 45 minutes to pack down.
  • What is your cancellation policy?
    Enter your answer here
  • How many people can fit in the photo booth?
    Our open air photo booth can accommodate up to 15 people subject to space provided.
  • Does an attendant stay for the entire duration of the event?
    One of our friendly and professional attendants are included in all hire packages and will be at the event the entire time to ensure everything is running accordingly.
  • How many copies of the photo strip do we receive?
    For the 2x6 (standard strips) you will receive 2 copies per session. For the 4x6 (post card size) and 4x4 (square print) you will receive 1 copy per sessions. ​ If this isn't enough, please see
  • Do we get digital copies of the photographs?
    Yes, digital copies of the photos, GIFs and strips will be provided to you 2-4 days after the event.
  • Is there a limit on how many photos we can take?
    There are no limits on how many photos you can take. We encourage you to take as many photos as your heart desires.
  • What happens if there are any technical problem?
    Problems with technology are bound to happen to us at the best of times (right before your event). Our attendants are well trained and will mitigate any technical problems that arise as quickly as possible. In the event that this does occur, we will work this through with you. We are happy to add extra time or refund an agreed amount with you for the downtime of the booth.
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