A1. We have 3 template sizes:

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2x6 (standard strips)

4x6 (post card size)

4x4 (square print)

There is no travel fee within 25kms of Melbourne CBD.

Additional travel fees apply outside 25kms of Melbourne CBD. $5

per additional 1km

Pricing details can be found on our packages page.

To secure your event date with PHOTOBOX CO., an initial deposit of $200 is required. The remaining balance must be paid at least four weeks prior to the event date. All payments should be transferred to our nominated bank account. This ensures your reservation is confirmed, and our team can prepare to make your event a memorable one with our photo booth services.

The photo booth can only be held outside if it is protected by both rain and wind.

Please note: Sunlight may impact the lighting and quality of the images.

We require a minimum space of 2m x 2m to allow efficient room and safety for your guests.

We require 1 hour prior to start time to set up and 45 minutes to pack down.

We understand that plans can change and offer a clear cancellation policy for your convenience.

If you need to cancel your photo booth rental:

1. Notice of 2 weeks or more prior to the event date: You will lose your $200 deposit, however, any other monies paid will be refunded within 3 business days.

2. Within 2 weeks of the event date: No monies will be refunded.

This policy helps ensure that we can manage our bookings effectively while providing you with a fair solution should your plans change.

Our open air photo booth can accommodate up to 15 people subject to space provided.

One of our friendly and professional attendants are included in all hire packages and will be at the event the entire time to ensure everything is running accordingly.

There is no limit to the number of photo prints generated. Every guest can take as many photos as they like and receive a physical print instantly, creating lasting memories without any additional cost.

Yes, digital copies of the photos, GIFs and strips will be provided to you 2-4 days after the event.

There are no limits on how many photos you can take. We encourage you to take as many photos as your heart desires.

Problems with technology are bound to happen to us at the best of times (right before your event). Our attendants are well trained and will mitigate any technical problems that arise as quickly as possible. In the event that this does occur, we will work this through with you. We are happy to add extra time or refund an agreed amount with you for the downtime of the booth.